Shipping Policy

Thank you for shopping at Heyfeeels.com. This Shipping Policy applies to all purchases made through our website and outlines our shipping terms for both U.S. and international customers.

1. Order Processing

Orders are processed within 24 hours after payment confirmation.
Orders placed on weekends or U.S. public holidays will be processed the next business day.
If we experience a high volume of orders, processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

Region	Estimated Delivery Time
USA	4 - 6 business days
Europe	4 - 6 business days
Rest of World	4 - 8 business days

Delivery times are estimates and may vary due to customs, local carrier delays, or unforeseen circumstances.

3. Shipping Carriers

We use trusted carriers including:

USA: USPS, UPS, FedEx
International: DHL Express, UPS Worldwide, FedEx International

4. Tracking Information

Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 24 hours for the tracking link to update.

5. Lost or Damaged Shipments

If your package is lost during transit, please contact us at hello@heyfeeels.com. We will work with the carrier to locate your package or send a replacement.
If your order arrives damaged, contact us within 48 hours of delivery with photos of the product and packaging.

6. Incorrect Address Policy

Please ensure your shipping address is correct at checkout.
If a package is returned to us due to an incorrect or incomplete address, additional shipping costs will be charged to resend the order.

7. Contact Us

If you have any shipping-related questions, please contact us:

Email: hello@heyfeeels.com
Website: https://heyfeeels.com